Effective Date: [28/05/2025]
Thank you for supporting VISVA’s mission through your eco-conscious purchase. This Shipping Policy outlines how we process, ship, and deliver your orders placed via https://visva.org.in/shop/
1. Shipping Locations
We currently ship across India only.
For international shipping inquiries, please contact us directly at namami@visva.org.in
2. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next working day.
3. Shipping Partners
We work with reliable courier services (e.g., India Post, DTDC, Delhivery) to ensure timely delivery across most pin codes in India.
4. Estimated Delivery Time
Metro cities: 3–5 business days
Other locations: 5–10 business days
Remote or rural areas: Up to 12 business days
- Note: Delays may occur due to weather, holidays, or courier issues.
5. Shipping Charges
Standard shipping is FREE for all the orders above ₹500 within India.
Any expedited delivery requests may incur additional charges (contact us before ordering).
6. Order Tracking
Once your order is shipped, you will receive a tracking link via email or WhatsApp (if shared during checkout).
7. Packaging
All products are packed using eco-friendly materials in line with our zero-waste philosophy.
8. Delays
While we strive for timely delivery, delays may occur due to:
Natural calamities
Logistics disruptions
Public holidays
We appreciate your patience and understanding.
9. Support
For any issues or queries related to your shipment, feel free to reach out:
📧 Email: namami@visva.org.in